Terms & Conditions

Ownership of Merchandise

All goods become your property at the time they are accepted from the carrier.

Order Acknowledgement

When you submit an online or telephone order this implies conditional acceptance by Keen Promos of your offer to purchase goods and is your acceptance of Keen Promo's terms and conditions. You and Keen Promos agree that any contract hereby entered into has been made and is to be construed to Ohio State Law.

Terms of Payment

If you are granted payment terms by Keen Promos, you agree that your past due invoices will be assessed a 1.5% finance charge. You agree to pay all the company's reasonable attorney's fees and all collection agency fees incurred while collection of past invoices is conducted.

Non Sufficient Funds

In all cases where a check is returned for Non Sufficient Funds we will assess a $40.00 fee to the issuer of the check.

Shipping Delays

Keen Promo customers agree that they will not hold Keen Promos responsible for delays in delivery that are as a result of acts of God or other circumstances over which Keen Promos has no direct control. Delivery and shipment dates estimates and in no case will Keen Promos be liable for any consequential or special damages resulting from any delay in delivery.

Warranties

Keen Promos warrants that goods sold on our web site are made available to you with any warranty from the manufacturer of the good(s) you purchase.

Sales Tax

Keen Promos is required by law to collect all applicable sales taxes for the state, counties and cities of Ohio. Tax exempt organizations, companies, and individuals should provide Keen Promos with their Tax Exempt certificate.

Cancellations and Alterations to Existing Orders

Once an order is approved, we cannot guarantee our ability to make changes or cancellations to an it. Although Keen Promos will make every effort to comply with your cancellation request, a charge may be accessed in order to process the cancellation of your order. Likewise, you are liable to pay for any work that may have been completed up to the time that your order is cancelled. All completed work and costs incurred will be the responsibility of the customer.

Over/Under Run Policy

Although we try our best to produce exactly the quantity of product you order, because high-speed machinery is used to imprint your artwork and text onto the products you order, it is difficult to shut down an imprinting machine at precisely the moment your ordered quantity is reached. Consequently, your order may contain slightly more or less product than you originally ordered. Keen Promos will credit or charge your account up to 10% for over/under runs.

Prices & Information on our Web Site

Although the Keen Promos web site is continuously updated to provide customers with current information and pricing, occasionally changes in information and pricing from our manufacturers is not immediately available on the web site. Keen Promos reserves the right to change prices on our web site at anytime. In the event that you purchase an item that is listed with an outdated price, we will contact you immediately to inform you of the change.

Minimum Order Quantity with Imprint

All products listed on the Keen Promos web site indicate the minimum quantity required for an imprint. This minimum is set by our manufacturers and is required if imprinting is desired. In many cases, "Less Than Minimum" quantities can be ordered with an imprint for an additional charge. Less Than Minimum is typically one-half of the indicated minimum quantity. Unimprinted items can typically be ordered in any quantity.



©2008 KeenPromos
547 Symphony Way
Wadsworth, Ohio 44281
Telephone: (330)336-6349
info@KeenPromos.com